Crypto.com how to claim Spark tokens?

Hi, al lot is already written but I had my XRP on the crypto.com app in the wallet.

Looking at flare tools screen I see the following is still missing for me.
Message Key and Flare address

As Crypto.com supports this airdrop will they set up a Flare address and issue the claim
for me?
Anwer I received from them. There is no update yet on the airdrop and if users have to do anything to be credited the tokens.

Thank you in advance,
Carol