Spark not claimed-xrp account not linked..... why?

I am trying to claim my spark, xrp on o ledger nano x using the xrp toolkit which I created an etherum address on my ledger and all seemed to go well but when I go to verify on flare it states “spark not claimed-xrp account not linked”. what is wrong??? Any help would be much appreciated!

I’m received same message but yet I got the ‘congratulations’ message after I entered my message key. Hope we are not scammed out of our snapshot tokens

Thank you for your reply! How do I enter the message? I thought I already did because if I go to bithomp it shows that my flare address was created.